ACI is always ready to meet your needs! Call today: 1-800-ACI-7007
Portal Available Daily: 6:00 AM – 7:00 PM

Privacy Policy

Alabama Correctional Industries (ACI) prohibits commercial marketing of visitor information and the disclosure of personal information without prior consent of the visitor. ACI will not obtain personally identifying information about you when you visit our site or use our mobile applications, unless you choose to provide such information to us.

If provided, ACI may use your email address to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our services and applications, or to forward email to another authorized state agency for appropriate action.

Cookies & Local Storage

Websites and digital portals developed by the State of Alabama may use session cookies and local storage to carry user state from one page to another (such as active department mode or shopping cart items). This information is maintained on your device and is not sold or shared. Session cookies expire when you close your browser session.

Statistical Server Logs

Our server tracks statistical information (through the use of server logs and analytical software) to help analyze traffic, maintain server security, and monitor system performance.

ACI collects and stores only the following standard website visitor data:
  • The domain from which you access the Internet
  • The date and time of system access
  • The referring website URL

ACI Mobile Application Privacy Addendum

This section applies specifically to the ACI Mobile App (Alabama Correction Industries) Package ID: com.aci.aumc, a free mobile application available on iOS and Android devices.

1. Information Collected & System Permissions

To facilitate state contract purchasing, quote requests, and order fulfillment, the ACI Mobile App may request access to the following hardware and user information:

  • Camera Access: The ACI Mobile App requests device camera access exclusively to scan optical shipping barcodes on received ACI packages for fast reordering. Camera image frames are analyzed in real time on the device; video streams and photos are never recorded, uploaded, or stored.
  • Push Notification Device Tokens: With your permission, the ACI Mobile App registers a unique, anonymized push token (via Apple APNs and Google Firebase Cloud Messaging) solely to dispatch operational alerts regarding your work order approvals, job status changes, and shipping dispatches.
  • Electronic Proof Signatures: When approving digital prepress proofs, authorized users may provide a touch-screen signature. This signature is securely transmitted and attached to the production work order file for production authorization.
  • Account & Agency Details: Authenticated users provide their official name, government agency affiliation, email address, telephone number, and linked agency customer billing/shipping account numbers.
2. Diagnostics and Application Telemetry

The ACI Mobile App utilizes Google Firebase Analytics to collect anonymized diagnostic, crash, and screen-navigation metrics. This data is used solely to resolve technical bugs, monitor network latency, and improve app stability. No personally identifiable agency records are shared with or sold to marketing aggregators.

3. Advertisements and Commercial Marketing

The ACI Mobile App contains no commercial third-party advertisements and does not track user activity across unaffiliated third-party apps or websites for marketing purposes.

Account Deletion & Data Retention Policy

In accordance with Apple and Google Play data privacy standards, authorized users have the right to request the deletion of their mobile app user account and associated personal contact details.

How to request account deletion:

  • Email: Send a deletion request from your registered state email address to
  • Phone: Call our administrative desk toll-free at (800) ACI-7007 or 334-215-8414.
  • Mail: Alabama Correctional Industries
    Attn: Website/Mobile Application Systems Administrator
    PO Box 70084,
    Montgomery, AL 36107
Retention Notice: Historical invoices, official purchase orders, and accounting records generated through state contract purchases will be retained in accordance with Alabama Department of Corrections fiscal accounting and state statutory audit retention mandates.

Any information collected about users will be maintained only by Alabama Correctional Industries and will not be sold, rented, or otherwise made available to commercial parties.