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Alabama Correctional Industries is a self-supportive division of the Alabama Department of Corrections. ACI is a work training prison program created to manufacture goods and provide services with inmate labor in a structured environment for city, county, state, and federal agencies. Sale and purchase of “prison – made“ products is regulated by Alabama Law (Regular Session, 1976) Act No. 286, which provides in essence that only State departments, institutions, and political sub – divisions of the State which are supported in whole or part by funds derived through public taxation, and who are under the supervision of the State of the Union, may purchase our products.No bids are required to purchase from ACI. We are not allowed to sell to state workers, non – profit agencies, or the private sector.
All prices shown in our price list and custom orders include freight.
Minimum $200 order
Orders can be placed in the following manners:
Website: Orders can be placed by adding items to the shopping cart and checking out. Website users must register an account before checking out. Once an order is place on the website, a customer representative will email a quote for your signature to ensure the order is correct. After ACI receives the signed quote, you will receive an order acknowledgement with an expected delivery date.
Phone – Call our friendly Customer Service Rep’s at 800-ACI-7007 or 334-261-3600
Fax – (334) 240-3162
Email - Contact Us
Mail or Showroom – 1400 Lloyd Street, Montgomery, AL 36107
Outside Sales Representatives
All orders require the following information:
Any special instructions regarding delivery or billing matters
Standard Orders are placed for items that are part of our inventory and are included in our ACI Catalog. These orders require the following: Commodity/Number, number of units, price per unit, total price, custom choices such as fabric, laminate, and/or finish. Standard orders have typical lead times of 4 weeks for most items.
Non-Standard Orders are placed for non- inventoried items that can be simple as using a laminate that is not standard or require CAD drawings for a completely unique item. Non- standard orders typically require a CAD drawing, which must be signed off on by approved buyer before a work order can begin. Non – Standard orders typically have lead times of 12 weeks. You will be given expected delivery dates at the time of the order.
Prices are subject to change without notice.
Items may be discontinued or modified in design or appearance. If there are changes with any item on your order, you will be notified before the order is processed.
When merchandise is received, if shipping damage or other defects are noted, please do not accept the merchandise. Please make a note of the damage on your copy and the driver’s copy of the packing list and have the driver sign both copies. If concealed damage is found after the driver leaves, you must report it to Customer Service within 5 calendar days after delivery in order to preserve your right to return the damaged merchandise and receive proper replacement.
Invoices are generated and mailed within 7 business days of delivery. Payment terms are Net 30. Please make your remittance payable to Alabama Correctional Industries and return one copy of the invoice with your payment to insure proper credit.
All orders are shipped at no charge within the State of Alabama. In-stock items will be delivered promptly after receipt of order.
Inside delivery and setup of furniture is available at no additional cost, but must be requested when order is placed. We setup what we deliver only. If moving is required, a moving fee will be added.
In the event that the customer cannot receive non-standard orders by scheduled delivery date, a warehouse fee of 3% of total sales order per week may apply depending on warehouse inventory levels at the time.
Cancellations for a standard order must be received by our customer service department at least five (5) business days before scheduled delivery date in order to avoid a 20% restocking fee.
Custom orders, or those that require a fabric or laminate selection, cannot be cancelled once the work has commenced.
Please inspect merchandise immediately upon delivery. If you wish to return an item, you must request authorization to do so within 5 calendar days after you receive it. Alabama Correctional Industries cannot offer a credit once you have paid an invoice. Standard merchandise returned under these conditions will be credited minus a 20% restocking fee. We will not accept returns of custom furniture or upholstered furniture.